Nixvue Digital Album - No support for S2 RAF files

[jknights]

I have a Nixvue Digital Album that I use with my Nikon D1x. I requested Nixvue that the S2 RAF file was introduced as a firmware upgrade.

Their response seems to be rthat with teh eminent release of the Digital Album Ver2 that they will not support the introduction of the support for this.

I think since the file type is supported in the Nixvue Vista that this shoul dbe an easy task for Nixvue.

Here is their response.
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-----Original Message-----
From: Jonathan M Knights [mailto:jonathan@jknights.freeserve.co.uk]
Sent: Wednesday, December 18, 2002 4:42 PM
To: 'Sales Support'
Subject: RE: Digital Album and Nikon NEFs

Hello,

Thank you for this response.

I am very disappointed that you do not continue to support the Nixvue Digital Album.

I would have thought that the Digital Album with Fuji S2 RAF file support for TV display would be a good seller, especially as the Fuji S2 is getting great reviews at the moment.

Support for the Fuji S2 is present in the Vista and therefore I would have thought that this was a very easy 'fix' for the DA.


Is there some technical reason for your not providing this support for the
Fuji S2 RAF files. ?



Regards,
Jonathan

-----Original Message-----
From: Sales Support [mailto:sales@nixvue.com]
Sent: 18 December 2002 03:33
To: Jonathan M Knights
Subject: RE: Digital Album and Nikon NEFs


HI Jonathan;

I am sorry. There is no plan to add in more support for DA in near future.


Best Regards
Jingle Cheong (Ms)
Nixvue Systems Pte Ltd
Tel : (65) 6542 2410
Fax : (65) 6546 2124
email : sales@nixvue.com / jcheong@nixvue.com


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I would suggest if there was enough requests for support they may rethink.

Anybody eles out there want to mail into support@nixvue.com or sales@niixvue.com to request this.? :(

[bjnicholls]

The Delkin Picturepad (rebranded Nixvue Vista) will support several raw file types, Fuji's included.