error message opening file in adobe

[mmchenry68]

Just got my S2 yesterday. Loaded the software. I did some test shots in ccd raw format, loaded them on computer, converted them to tiff. When I open the files in adobe I get the following message "Unsupported color depth. Convert to default color?". Did I do something wrong when loading the software or converting the file? Help! New to camera and software.

By the way, I love this sight. I have learned a lot just going through the threads.

I appreciate any help you can offer.

[justinb]

Hello,

If you saved the files as 16 bit Tiffs during the conversion, and if you are using PS Elements, this is normal. Elements, as far as I know, does not support anything above an 8 bit file. So, you can continue to convert them as 16 bit files and then have Elements convert them down to 8, or you can chose the 8 bit sRGB Tiff format during conversion, and they will import into Elements seamlessly.

Hope this helps,

Justin

[mmchenry68]

Thanks for the quick reply. It was very helpful! So much to learn.