View Full Version : Nikon are useless!
bushman
June 15th, 2005, 02:44 AM
Why can't they get their act together? They launched the D70s on ther basis that it could be fired by a remote cable. Now, after buying one, I find that it's going to be at least four weeks before the new release will be available in the UK.
Companies that do this need their a***s kicking, as they are selling goods under false pretences. It's a bit like buying a car which will do 200 MPH, only to be told that the ignition keys are on back order. Something else which I feel should be banned is companies which advertise goods which they don't have.
I rang Mifsuds this morning after seeing the remote release advertised on their website, thinking they may have sourced some from elsewhere, but no, they haven't actually got them yet, but they are happy to tak money off people who order via the web without telling them this.
Cheers, John
Swampy
June 15th, 2005, 06:48 AM
I wonder if it's the same remote for the D70 as the D70s. I would think so. If it is, your best bet would be to pre-order one somewhere and just wait. I never did that with my D70 and I never, ever saw a remote in stock anywhere and never got one. Now, I do know of a few people who did get one, but not many.
bushman
June 15th, 2005, 07:38 AM
The D70 only had an infra red remote, which was why I never bought one, but since I posted this morning I've had a look and it seems to be a firewire plug. It certainly fits, so I might get it checked out to see which connections are doing what, as if I get the real thing I'll be cutting the cable to hook it up to my radio release, infra red release etc.
Cheers, John
crabby
June 15th, 2005, 08:05 AM
John,
I feel yor pain. We are well educated consumers and these companies and mostly the retailers continually try to outsmart us. It just winds up pissing us off. But we still buy, buy, buy because we just need, need, need.
Advertising products before they were available has been standard practice for a long time in some industries. Automobiles comes to mind. They're advertising '06 models right now and by sept.-oct. '05 I'll be able to get the "06 model. But we know to expect this. We know every year will be a new model. That's the cycle we are accustomed to. That is their marketing attempt to froth up the consumer to a fervour so we would knock the doors down and product would fly off the shelves on the anticipated release date.
Now camera manufacturers have taken that marketing lesson to whole new level. Not only do the want to create the fervour that their upcoming model will make you the next Adams or Avadon or at least the life of the next party, they also want us to believe that this end all, beat all camera is just around the corner. No need to buy today's latest, greatest, just hang in there. The problem here is we don't know what to expect or when. They may say available by August and then push it back until xmas and then spring. Well I'm still waiting for fuji's medium format back.
It seems like the standard sales ploy in any product or service these days is to promise the moon to any potential customer and then figure out how to deliver later after the sale. And if they fall short a mild apology is all you'll get at best.
John, Nikon knows you have this $900 camera and you are not likely to sell it and take a loss over a remote release. They figure you will be P.O.ed for the 4 weeks or 10 or 52 but they've already got you and when you eventually get what they promised, you'll be happy and forget about the p.o.ed time period. But what they don't seem to grasp is that you are educated. You will take into account that you have been burned and lost trust in your future purchases. And that you are out here telling others about your bad experiences. That hurts them but unfortunately if they all do it it hurts them equally. So we have nowhere else to turn.
PS - Sorry I got a little off topic :)
Keith Cocker
June 15th, 2005, 10:02 AM
John,
Welcome to the world of free-market global capitalism where overpromise and underdeliver is the motto, where the customer is only one small step up in the "they don't matter" order from employees and where the only real winners are CEO's and Institutional shareholders :soapbox: :soapbox: :soapbox:
I keep a "s...hit" list of companies who I refuse to buy from - problem is its grown very big in the last few years :help: :help: :help:
bushman
June 15th, 2005, 11:28 AM
I've seriously thought of writing to Nikon in Japan, but unfortunately the only Japanese I know is from the Shogun series, so I'd probably end up insulting someones grandmother!
Cheers, John
lightwrangler
June 15th, 2005, 01:49 PM
I've seriously thought of writing to Nikon in Japan, but unfortunately the only Japanese I know is from the Shogun series, so I'd probably end up insulting someones grandmother!
Cheers, John
At the risk of offending our members who have a different mother tongue, English is the language of science and business. If you are truly pissed at Nikon, write them in whatever language you want, but english will surely work as well as Japanese, maybe better.
PS, I feel your pain.
photoworks
June 15th, 2005, 02:49 PM
Recently I bought a HP Designjet 130 large format printer from HP Greece. Ok got some inks for stock but when it came to paper... which paper? They don't import this thing!!!! :mad:
Finally being completely upset, a coleague found me an importer- a company that sells only plotter papers and I landed normaly.
"Hey you can buy this magnificent printer, but you cannot print with it" :stupid:
Billy
deMille
June 15th, 2005, 06:01 PM
Oh come on, let's talk real wothless business practice .... REBATES!!! Actual item price should be 1/3 of what they ask for it, no rebates. Of cours, then they'd loose the chance to find an "error" in your rebate claim and deny it. Free money, what a deal!
Sorry to run off from the topic.
Dale
S_Leeper
June 15th, 2005, 07:51 PM
If at all possible I avoid rebate deals. Usually done because only a small percent actually apply for the rebate. Then often it won't be paid unless you follow up. Final rebate trick it to make the check look like junk mail, so you won't cash it. . .
Microsoft was/is the master of selling unfulfilled promises. Requiring buyers to upgrade to get the fixes for defective programs already purchased.
deMille
June 15th, 2005, 10:26 PM
Sam,
No Microsoft bashing here !@!@!! yeah, right.
They deserve every bit of it but now you're on their "list" and after this, I am too (again)!
One day ,,, we'll have an operating system that does what it should: control the system so REAL software can perform equal to the capabilities of the hardware.
(Crud, now I have to start looking behind me again.)
anonymously posted by me (so "they" won't get who posted it).
Sorry Bill, but grow up and do something reasonable for a change. Hell, you've got our money, many times over, already.
bushman
June 15th, 2005, 11:22 PM
I've had Nikon gear for close on forty years and have built up a release system based on the original two pin system. This lets me fire cameras with a radio release up to a mile away, by infra red trip and by pressure pad, as well as by normal switches. When I bought the D2H I also bought the very expensive converter for use with the ten pin plug. Now I have to buy yet another release, which seems to consist mainly of a firewire plug, a bit of cable and a switch.
I can't even use a normal screw in release because Nikon seem to assume that D70 users are never going to either do macro work or use long lenses. I've no doubt that if I spoke to them I would be told that I need a D2X and I have to agree with this, but even if I could afford one at rip off UK prices, I would still want a cheaper body to use for remote release shots. I can't see my insurers being particularly happy if I told them a D2X had been stolen while set up overnight on a badger sett!
I'm seriously thinking of selling the D70 and doing what I probably should have done in the first place and switching to Canon.
Cheers, John
sandman
June 15th, 2005, 11:41 PM
And do you seriously think Canon will do much better John ?.
If you think buying the D2X will be out of budget , then switching long term to Canon will be at least equal to that , but proberbly will cost much more in the long run .
Brands don't mean much to me , i've had Nikons , Fuji's , Canons , Minolta's , and Practica's , still got 2 Canons now , but all of them one time or another have been a let down in quality control or customer service . apart from Fuji who have always delivered (so far) . Waiting a month for a part don't seem much of an issue to me , but as i've often told Melody , patience is a virtue .
Weigh up the pro's and cons before you jump ship John , if after doing all that you still come to the same conclusion then good luck .
Brian
Swampy
June 16th, 2005, 05:49 AM
And do you seriously think Canon will do much better John ?.
I didn't have a problem finding many different types of remote releases for my Canon's, In Stock. So, they've already done better in that sense. :rofl:
bushman
June 16th, 2005, 07:17 AM
Back in the seventies, I used Olympus for a bit, until the stupid little exposed cog on the winder caught in my shirt when Andy and I were in a light aircraft,
causing me to lose a film.
Cheers, John
sandman
June 16th, 2005, 09:15 AM
I didn't have a problem finding many different types of remote releases for my Canon's, In Stock. So, they've already done better in that sense. :rofl:
Yes Bryan and in a couple of months every acc will be available for the Nikons as well .
But was everything available as soon as the Canons hit the shelf , somehow i doubt it .
Brian
sandman
June 17th, 2005, 11:00 AM
'' I want it , and i want it now''.
typical blonde .
(Brian ducks rapidly)
She won't read this thread too technical ..
Brian
Melody
June 17th, 2005, 12:52 PM
'' I want it , and i want it now''.
typical blonde .
(Brian ducks rapidly)
She won't read this thread too technical ..
Brian
I read absolutely everything you post :p
It's a bit wrong though, just one of my various reactions when you tell me I have to wait or it will take time....
I WANT IT ALL AND I WANT IT NOW!
Typical?? There is NOTHING typical about me :lol: .... I did write a reply to this post there is nothing technical about a bunch of men complaining although I never put it up.....here it is:
And do you seriously think Canon will do much better John ?.
If you think buying the D2X will be out of budget , then switching long term to Canon will be at least equal to that , but proberbly will cost much more in the long run .
Waiting a month for a part don't seem much of an issue
to me , but as i've often told Melody , patience is a virtue .
Weigh up the pro's and cons before you jump ship John , if after doing all that you still come to the same conclusion then good luck .
Brian
Oh yeah there you go again telling me to have patience! :lol: (btw when will it arrive? I ordered it years ago! ;) )
Actually you guys seem quite more impatient then I am apparently. Boy and I've heard men comment on so called female "bi*7h sessions :lol: Yes we as the consumers over the years have made many of these practices acceptable since the majority keep putting up with them.
I've no doubt there is no problem getting remotes for the Canon products the cameras have been out for months, or they are using the same technology and haven't upgraded it.
I along with others had to wait for the wireless transmitter for the D2x.....no one made a big deal it is an accessory and if it's not ready you wait. IF a certain item is a BIG factor find out if everything you want is available BEFORE you purchase the camera. Gosh and many of us were on waiting lists forever for the much delayed D2x we were anxious and hated waiting however that really didn't make a company worthless.
Not you John, but folks in general would you ever think of going to a car dealer for a purchase and then having a fit because you decided that day you wanted the premium wheels and they didn't have them in stock or lets say a lift kit for a new jeep jeep and waiting 5mos? Might not like it but it doesn't make a jeep or any other product useless hey it if it useless to you without that stuff then don't buy it thats what hits the companies your non purchase, not any badmouthing they are huge they can take it.
If ranting and raving makes folks feel better and admittedly it does me at times then go for it :D
I can only go by my own personal experience, Nikon backed up their product with me, returned every phone call and e-mail all in a prompt manner, not much else I could ask for. I will be contacting Canon regarding my 1dmarkII I can only hope their customer service does as well we shall see.
BTW I detest REBATES! Canon is the worst in my experience, Nikon never a problem. I sent every item and still got a form saying you missed this, so I faxed them a copy of the so called missing item which was included on the same page as others, they had overlooked it, took forever as they have NO phone numbers on their "postcards" sheesh and it's not the main numbers that can help. See ranting helps I feel better, btw it got here no faster ;) However I still wouldn't consider Canon useless because of it.
NOW I did just have to wait 7 weeks for 3 bottles of my perfume that has been made for over 10yrs any of you had to do that? :rofl:
Melody
Swampy
June 17th, 2005, 12:59 PM
Yes Bryan and in a couple of months every acc will be available for the Nikons as well .
But was everything available as soon as the Canons hit the shelf , somehow i doubt it .
Brian
Actually Brian... The release units, wireless, wired and timered (time lapse type of thing) were all available at the release of the 1D and 1Ds Mark II's because they were the same ones as the Mark I's (They actually worked way back with all of Canon's Digitals and stuff - EOS-3, 1V HS/1V, 1D, 1Ds, 1D Mark II, 10D, 20D, D30, D60 and D2000). :p Nikon has a different remote release device for every camera???
A lot of components are backwards compatible with older cameras along the same lines for Canon.
I somehow doubt they'll be available in a few months from Nikon at least in any satisfying quantity (well, as long as there's 1 for Melody when she orders it, who cares???) :lol: as the D70 iR remote even today has spotty stock. B&H has them now, but for how long before they're out again?
Melody
June 17th, 2005, 01:09 PM
(well, as long as there's 1 for Melody when she orders it, who cares???) :lol:
I totally agree :D The rest can be first right behind ME! :lol:
Melody
bushman
June 17th, 2005, 04:18 PM
All I want is a bit of cable, a switch and a plug! Mind you, I must admit I'm impressed with the camera, even if it does feel like a point and shoot.
Cheers, John
Melody
June 17th, 2005, 04:28 PM
:rofl: Theo good choice!!!
John, so it's a bit of cable, switch and a plug? THATS THREE THINGS! :lol:
All I wanted was some smelly liquid! Of course I ordered three you don't honestly think I'm gonna WAIT next time I run out do you? :eek:
I'm glad you like your new camera that's the most important thing :)
Melody
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